Home Appliances home is a registered private enterprise, a family-owned-and-operated business that’s driven by the vision to provide professional, reliable and high quality repair works and used home appliances. Compliance being one of our core business values, all our business operations and SOPs have been designed as per standards and regulations governing the industry. We believe that our client have a right to be informed – about how the information they share with us is stored, processed and used. We encourage our clients to peruse our privacy policy for an elaborate account of the sources of information, usage and security.

Note: This privacy policy was last updated on 24 Feb 2018 The company reserves the right to make any modification, as and when deemed necessary.

Information

The purpose of requesting information is to customize our offerings, and deliver up to your expectations.

Collection

The information we gather is categorized into two types:

• The information about the users/visitors landing on our website
• The information provided by customers

The sources through which we collect the information are listed below:

• Website – through signup and order placement forms, queries and estimate requests
• Via emails, calls, text messages and other means of communication
• Through Cookies, and response to online ads

Usage

The information we collect used for the following purposes:

• To process your order and deliver the requested products and services
• To tailor our products and services as per your needs
• To constantly improve our services to match your expectations
• To introduce more services to cater to the market demands
• To rectify issues and optimize website interface to improve user experience
• To identify your specific interests and make relevant offers
• To inform you about our special offers

Privacy

The information shared by our customers as well as the information we seek from site visitors is a confidential asset and is only accessible to relevant personnel. The use of this information is only limited to professional purposes which we have listed above. We do not sell or share this information with any third party.

User Rights

Being a customer, you are entitled with the following rights in relation to your information:

• Seek information about how your information is being used
• Update your information
• Notify us in case of an error or inaccuracy

Please note that the experience you have with us depends a great deal on the credibility of information you share. Therefore, we urge you to provide authentic information, so we can provide you a satisfactory service and experience.

Security

Our website has been made SSL integrated, to encrypt the information shared by our customers or visitors on our website. This is to prevent any irrelevant or unauthorized entity from accessing your information and using it for their own objectives.

Cookies

We use browser cookies to fetch information that could help us understand user behavior. These unique web identifiers make it convenient for us to pitch in ‘recommended for you’ suggestions, and create targeted ads and campaigns. If you do not want to share your browsing information, you can disable cookies through browser settings option.